We will happily accept your return if you are not completely satisfied with goods you have received, within 14 days according to your shipments tracking number (Original delivery date), providing they are in original resaleable condition. Items must be returned with all tags still attached and must be in their original packaging such as dust bags. We are not able to exchange or credit items that appear to have visible signs of wear or use i.e. worn, washed, makeup stains, deodorant stains, pet hair, urine, food, drinks, smoke or are not in original condition. These are a few conditions but are not limited to those listed. Once your item has been returned you will be entitled to receive and item of equal value which does not include the cost of the original postage. Due to the limited and exclusive nature of prints, colors, and styles, we cannot guarantee you will receive the same product in exchange. If we do not have something to your liking at that time, a Store Credit will be issued. You may use this credit for future purchases. The Store Credit will be good for 2 months.
Ship the returning item in a bubble mailer. Please make sure your item is trackable and insured, as we cannot take responsibility for items damaged or lost in the return transit. Be sure to include your account information i.e. order number or account email on a piece of paper inside. Do not write it or affix it to the outside of your returning package.
Shipping to Address (4157 George Washington Memorial Hwy, Hayes, VA 23072)
Shipping is not refundable both ways.
Items cannot be exchanged or credited after 14 days from the receipt of the original delivery date refer to your tracking information.
Please note the following exceptions to our exchange policy:
Clearance Sale Items or Discounted items cannot be exchanged. These Sales are Final.
Store Credits are given in the event of a manufacture defect.
No Credit or Exchange will be issued if you do not follow the Manufactures care of fabric information. IE Putting clothing article in a dryer on high heat that melts/scorches your fabric.
Shipping services are provided by USPS. We use Variable Rate shipping to ensure that you pay the least amount for shipping your product. Most of our packages arrive within 3 business days. Items are shipped out on Tuesdays and Fridays.